Telecom customer care is at an inflection point. Subscriber expectations are rising, network environments are becoming more complex, and traditional support models can’t keep up with the speed required to resolve issues in real time. To deliver faster, more accurate customer experiences, telecom providers need autonomous troubleshooting powered by AI and always-current telemetry.
In this episode of Data in Charge, learn how VoltDB’s high-throughput stream processing acts as the real-time “working memory” for Claude-powered AI agents. You’ll see how VoltDB continuously ingests millions of network events per second, giving AI agents access to fresh, accurate diagnostics, including signal strength, device status, and bandwidth metrics, so they can reason about customer issues and diagnose WiFi problems instantly.
Watch to learn how always-current data and Agentic AI work together to transform reactive troubleshooting into proactive customer care at scale.










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