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Privacy Policy

Volt Active Data Privacy Policy

(Last revised and updated: August 17, 2026)

This privacy policy (this “Policy”) contains information regarding our practices pertaining to visitors to Volt Active Data, Inc.’s website and the use or receipt of Volt’s products and services (including participation in our webinars and/or networking activities, participation in the Volt Active Data Community Forum, and receipt of white papers and other materials). This Policy also applies to information we may receive from or about you when we meet you at a tradeshow or similar event. This Policy applies to Volt Active Data, Inc. (“Volt”, the “Company”, “we”, “us”, or “our”). Please read this Policy carefully. Should you have any questions about this Policy or Volt Active Data, Inc.’s data collection, use and disclosure practices, please contact us at the address listed below.

As used in this Privacy Policy (a) “GDPR” means the General Data Protection Regulation (EU) 2016/679; (b) “UK Data Protection Laws” means data protection laws enacted under the Data Protection, Privacy and Electronic Communications (Amendments etc.) (EU Exit) Regulations 2019 (“UK GDPR”) and the UK Data Protection Act 2018 (“UK DPA 2018”); and (c) “European Data Protection Laws” means the GDPR and/or UK Data Protection Laws, in each case to the extent applicable. If an organization with which you are associated (an “Organization”) signs up to use our products or services, we may receive personal information about you in connection with our provision of such products or services to your Organization. To the extent we process that personal information solely in order to provide such products or services to your Organization, under the European Data Protection Laws, to the extent applicable, we will act as a processor (as defined in the European Data Protection Laws) on behalf of your Organization in respect of that personal information; except to the extent expressly provided in the clause of this Policy titled “Data Privacy Framework” , this Policy will not apply to the processing of that personal information and your Organization will act as a controller (as defined in the European Data Protection Laws) in respect of that personal information and is responsible for obtaining all necessary consents and providing you with all requisite information as required by applicable law. To the extent we process your personal information for any other lawful business purpose of ours, under the European Data Protection Laws, to the extent applicable, we will act as a controller of such personal information and this Policy will apply to the processing of such personal information.

INFORMATION COLLECTION AND USE

This website (the “website”) is hosted in the United States by Volt Active Data, Inc. (the “Company”), a company headquartered in Bedford, Massachusetts, USA. We have created this Policy to demonstrate our commitment to your privacy and the protection of your information. The Policy also does not apply to third-party online resources to which this website may link, frame or otherwise reference. To the extent permitted by applicable law, the Company is the sole owner of the information collected on this website.

The term “personal information,” as used throughout this Policy, applies to any information or set of information that identifies or that could be used to identify an individual. We may track the technical information (see “cookies” below) provided to us by your browsing the website to improve the navigation, content and design of our website and for the other purposes described in this Policy. You may voluntarily provide additional information to enable us to provide the information or services you are requesting.

We store the information you provide in a database in order to provide you with the information, products, or services you request. We will retain your personal information for as long as reasonably necessary to fulfill the purposes for which we collected it. The information you provide will be shared with the Company’s employees and/or contractors to the extent reasonably necessary to fulfill the purposes for which we collected it, which may include accommodating your request for products or services. Volt may be required to disclose personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. We will only use your personal information to the extent that the law allows us to do so. Pursuant to the European Data Protection Laws, legal bases for our processing your personal information may include (without limitation):

(a) where you have given consent to the processing, which consent may be withdrawn at any time without affecting the lawfulness of processing based on consent prior to withdrawal;

(b) where it is necessary to perform a contract we have entered into or are about to enter into with you (whether in relation to the provision of the website, our products, services, or otherwise); and/or

(c) where it is necessary for the purposes of our legitimate interests (or those of a third party) in providing the website, providing or marketing our products or services, or otherwise and your interests or fundamental rights and freedoms do not override those legitimate interests.

We generally use personal information as described in this Policy or as authorized by you or as otherwise disclosed at the time we request such information from you. You generally must “opt in” and give us permission to use your personal information for any other purpose.

NOTIFICATION OF CHANGES

We reserve the right to make changes to this Policy at any time. If we change the Policy, we will post those changes on our website. Please check this Policy each time you visit our website for any updates.

VOLUNTARY SUBMISSION OF PERSONAL INFORMATION

Except with respect to information passively collected by cookies or provided by third parties (as described below), access to most material on the website is available without submitting personal information. There are a few web pages on the website that request information from users, for example, subscription to newsletters and participation in surveys or contests. Participation is completely voluntary and the user, therefore, has a choice whether or not to disclose this information. Information requested may include contact information (such as name, telephone number, email address, company name, role, area of interest, industry, global region, and shipping address), demographic information (such as zip code and professional credentials), type of project, and any other information you may choose to share with us. If you give us personal information about somebody else, such as a work colleague, you represent and warrant to us that you have their permission to do so. In addition to other uses described in this Policy, as otherwise permitted by you, or as otherwise permitted by applicable law: (i) in the case of raffles at tradeshows, contact information may be used to notify the winners and award prizes; and (ii) survey information may be used to monitor or improve the use and satisfaction of this website. We may also receive information (including personal information such as name, title, email address, work location, and links to social media profiles and other references on the Internet) about you from third parties providing us with analytics, lead generation, or other services. And, we may directly collect personal information about you that is publicly available from sources such as LinkedIn and other publicly available websites.

PUBLIC AREAS INCLUDING THE VOLT ACTIVE DATA COMMUNITY FORUM

Certain areas of the website or our services may feature community areas including the Volt Active Data Community Forum, our community site for questions and discussion about VoltDB, Volt Active(SP) and real time data applications (the “Forum”). In addition, except for your email address, all information in your user profile for the Forum (your “User Profile”) is available to the public, including to all users of the Forum. As used in this Policy, all such community areas (including the Forum) and your User Profile are referred to collectively in this Policy as the “Public Areas”.

To the extent you would like to sign up for the Forum, we may collect your username, email address, and password, as well as optional profile details such as your name, a profile picture (including Gravatar profile picture, which we may retrieve from Gravatar (a service of Automattic Inc.) if you have a Gravatar profile picture associated with your email address), an “about me” description, location, website, and time zone. If you participate in the Forum or other Public Areas, we may also collect content you create on the Public Areas such as topics, posts and replies, file and image uploads, poll responses, likes and other reactions, flags, and edits (the Forum keeps revision history of edited posts), personal messages between users (which can be accessed by Public Areas administrators), topics and posts you have read and approximate reading time, likes given and received, badges earned, participation score and ranking on the community leaderboard (which are visible to other users), and login activity. Please do not share passwords, payment details, personal information, or other sensitive information in any personal messages or in the Public Areas.

Please note that if you have a Gravatar profile picture associated with your email address, our server may retrieve that profile picture from Gravatar using a hashed form of your email address. You can replace or remove your profile picture in your account preferences.
In addition to our other purposes for using your information set out in this Policy, in connection with the Public Areas, your information may also be used to:

• provide, operate, and maintain the Public Areas;
• create and authenticate your account and keep it secure;
• display your User Profile, posts, badges, and leaderboard standing to the community;
• send you the service emails (such as email verification, password resets, reply and mention notifications, personal message notifications, and periodic activity summaries when you have been away);
• moderate discussions, enforce our community guidelines, and prevent spam, fraud, and abuse; and
• diagnose problems, analyze usage in aggregate, and improve the Public Areas, including the Forum.

The Public Areas are open to the public and should not be considered private or confidential. We cannot prevent information (including your personal information) included within a Public Area from being used in a manner inconsistent with this Policy, the law, or your personal privacy. We are not responsible for the results of such postings or for the accuracy of any information contained in those postings.

Any information you share in a Public Area is by design open to the public and is not private. You should think carefully before posting any information in any Public Area, including the Forum. What you post can be seen, disclosed to or collected by others and may be used by others in ways we cannot regulate or predict. Except for your email address, all information in your User Profile is part of the Public Areas and is available to the public, including to all users of the Forum. As with any public forum on any website, the information you post may also show up in third-party search engines like Google. If you mistakenly post information in the Public Areas, you can send us an e-mail to request that we remove it by contacting us at privacyofficer@voltactivedata.com. You should understand that in some cases, we may not be able to remove your information.

If you wish to keep any information private or proprietary, do not submit it to the Public Areas. NOT WITHSTANDING THE FOREGOING, WE HAVE NO RESPONSIBILITY OR LIABILITY IF A USER’S INFORMATION OR IDENTITY IS MISUSED OR STOLEN, OR IF A USER SUFFERS HARM AS A RESULT OF VOLUNTARY DISCLOSURES.

ACCESSING AND CORRECTING YOUR INFORMATION

You may change your preferences and “opt out” of receiving certain marketing communications from us by following the directions provided in association with the communication or such other directions we may provide or by contacting privacyofficer@voltactivedata.com. Additionally, under certain circumstances and in compliance with the European Data Protection Laws, you may have the right to:

Request access to your personal information (commonly known as ‘subject access request’). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it;

Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected;

Request erasure of your personal information. This enables you to ask us to delete or remove your personal information where there is no good reason for us to continue processing it. You also have the right to ask us to delete or remove all of your personal information in certain circumstances;

Object to processing of your personal information where we are relying on a legitimate interest (or that of a third party) and there is something about your particular situation which makes you want to object to processing on this ground;

Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of your personal information, for example, if you want us to establish its accuracy or the reason for processing it;

Request the transfer of your personal information to another party; and

Lodge a complaint with the relevant supervisory authority (as defined in the European Data Protection Laws). If you have any complaints about the way we process your personal information, please do contact us. Alternatively, you may lodge a complaint with the supervisory authority which is established in your country.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal information, or request that we transfer a copy of your personal information to another party, please contact privacyofficer@voltactivedata.com, or, to the extent applicable, utilize self-service functionality within your Forum account settings. Such updates, corrections, changes, and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Policy prior to such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

You should be aware that it may not be technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your personal information may exist in a non-erasable form that will be difficult or impossible for us to locate. After receiving your request, we will use commercially reasonable efforts to update, correct, change, or delete, as appropriate, all personal information stored in databases we actively use and other readily searchable media as appropriate, as soon as and to the extent reasonably practicable. With respect to your Forum account, you have self-service controls and if your account is new and has little or no activity, you can delete it yourself from your account preferences. Otherwise, contact the Forum moderators or email us at privacyofficer@voltactivedata.com and we will delete or, to the extent permitted by applicable law, anonymize your account. Anonymization removes your username, email, IP addresses, and profile details from our systems and from your past posts, which, to the extent permitted by applicable law, remain part of the discussion without attribution.

DATA INTEGRITY AND SECURITY

The Company uses commercially reasonable security measures designed to protect against the loss, misuse or alteration of data located on our systems. We implement commercially reasonable measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality. We regularly review our security and related policies to adapt the technology as new threats evolve and monitor our systems to help ensure the highest level of availability. If you have any questions about the security at our website, you can send an email to privacyofficer@voltactivedata.com.

The Company takes commercially reasonable steps designed to protect personal information as it is transmitted from your computer to our online resources and servers, as well as to protect personal information in its possession from unauthorized access, disclosure, alteration or destruction.

No data transmission over the Internet can be guaranteed to be entirely secure. As a result, while we use commercially reasonable efforts designed to protect the personal information you provide to us, we cannot guarantee the security of your information, and we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, and the submission of data is thus at your own risk. It is your personal responsibility to secure and protect your own copies of your passwords and related access codes for any online resources and not permit any unauthorized use of any account you may have with us. Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.

INFORMATION SHARING AND USAGE

In addition to the other uses described in this Policy, we use the information we collect to provide and market our website, products, and services, to process your transactions, to help us understand who uses our website, products, and services, to measure the effectiveness of our campaigns and initiatives, and for internal operations such as operating and improving our website, products, and services. If you identify yourself to us by sending us an e-mail with questions or comments, we may use your information (including personal information) to respond to your questions or comments, and we may file your questions or comments (with your information) for future reference.

We generally disclose information we gather from you to the following types of third parties and as otherwise set forth in this Policy or as specifically authorized by you.

The Company may share your information with contracted service providers, including if sharing your information is necessary to provide a product or service you have requested, as part of a joint sales promotion or to pass sales leads to one of our distribution partners, or to keep you up-to-date on product announcements, software updates, special offers or other information. We use reasonable efforts to ensure that these service providers are capable of protecting the security of your personal information.

We reserve the right to transfer information to a third party in connection with a sale, merger or other transfer of all or substantially all of the assets of Volt or any of its affiliates, or in connection with a strategic investment by a third party in Volt, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Policy.

We may disclose information (including personal information) about you to our Corporate Affiliates (if any). For purposes of this Policy: “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with Volt, whether by ownership or otherwise; and “control” means possessing, directly or indirectly, the power to direct or cause the direction of the management, policies or operations of an entity, whether through ownership of fifty percent (50%) or more of the voting securities, by contract or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Policy.

We may also use or disclose your personal information to the extent reasonably necessary: to correct technical problems and malfunctions and to technically process your information; to protect the security and integrity of our website; to protect our rights and property and the rights and property of others; to take precautions against liability; to the extent required by law or to respond to judicial process, including to meet national security or law enforcement requirements; or to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety, as applicable.

As indicated above, information in the Public Areas is made available to the public.

TRANSFER OF YOUR INFORMATION

Personal information collected under this Policy may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and the website may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such information. You hereby expressly grant consent to Volt to: (a) process and disclose such information in accordance with this Policy; (b) transfer such information throughout the world, including to the United States or other countries that do not ensure adequate protection for personal information (as determined by the European Commission or the UK Information Commissioner’s Office, as applicable, each, an “Inadequate Jurisdiction”) and/or countries that may not have laws of general applicability regulating the use and transfer of such information; and (c) disclose such information to comply with lawful requests by public authorities, including to meet national security or law enforcement requirements. To the extent required by applicable law: whenever we transfer your personal data (as defined in the European Data Protection Laws) to third parties (as described in this Policy) located in an Inadequate Jurisdiction, we ensure a similar degree of protection is afforded to it; we may use specific contracts approved by the European Commission or the UK Information Commissioner’s Office, as applicable, which give personal data the same protection it has in the European Economic Area or in the United Kingdom, as applicable, under the European Data Protection Laws and if we rely on another basis to transfer your personal data to an Inadequate Jurisdiction, we will keep you updated or contact you if required. Please contact us if you want further information on the specific mechanisms used by us when transferring your personal data to an Inadequate Jurisdiction. If you are a user accessing the website from a jurisdiction with laws or regulations governing personal information collection, use, and disclosure that differ from those of the United States, please be advised that all aspects of the website are governed by the internal laws of the United States and the Commonwealth of Massachusetts, USA, regardless of your location.

For specific information regarding how we handle personal information transferred from the European Economic Area, Switzerland, or the United Kingdom to the United States, please see the clause below titled “Data Privacy Framework”.

LOG FILES

An IP address is a number assigned to you by your Internet service provider so you can access the Internet. We receive IP addresses in the normal course of the operation of our website (including the Public Areas). We use IP addresses to analyze trends, administer the website, track users’ movements, gather geographic information, and gather broad demographic information for aggregate use. We may connect information gathered in connection with an IP address to information that a user may provide, such as information provided in a form that a user completes. We or third parties acting on our behalf may also use your IP address to ascertain your company name and to send you personalized advertisements on the basis of that information. In addition, please be aware that through the use of log files, we may also collect browser type and user-agent, the pages you request, referring page, timestamps, and security and moderation logs. For further information on personalized advertisements, please see the clause below titled “Cookies”.

COOKIES

We sometimes use technology referred to as “cookies” to store and track information with regard to your use of our website. A cookie is a piece of data stored on the hard drive of your computer. We use cookies and the information obtained from cookies to improve our services, analyze trends, administer the website, track users’ movements and gather demographic information for aggregate use. You have the choice on your web browser to accept or reject cookies. A user who does not accept cookies from our website may not be able to access certain areas of the website.

Select third-party partners, including Google, Terminus, and their partners, may also place cookies on the website to provide you with related content, including advertisements, on Company websites or elsewhere on the Internet. This is based on your prior visits to our websites. When users use our website, third parties (including without limitation third-party analytics service providers) may directly collect information about our users’ online activities over time and across different websites. You may opt out of a third-party vendor’s use of cookies for personalized advertising by visiting www.aboutads.info.

Here are links to the main third-party platforms we use:

For further clarification, this website has implemented Google Analytics features, specifically Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting to optimize your experience. Information collected by Google Analytics includes but is not limited to web metrics. For information on how Google Analytics collects and processes data, please see the site “How Google uses data when you use our partners’ sites or apps”, currently located at www.google.com/policies/privacy/partners/. For information on opting out of Google Analytics, we encourage you to visit Google’s website, including its list of currently available opt-out options presently located at https://tools.google.com/dlpage/gaoptout.

Additionally, third parties may use cookies to allow you to link to social networking sites like Facebook, Twitter and LinkedIn. As noted above, you may be able to set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. You can control whether or not these cookies are used, but preventing them may stop us from offering you some services. Alternatively, you may use the third parties’ own tools to prevent these cookies.

One of the third parties we use to collect and track user statistics and trends related to our sites and services is LeadLander, Corp. through its LeadLander product offering (“LeadLander”). LeadLander’s privacy policy and how the LeadLander services operate and use data from our website is available at: https://app.leadlander.com/privacy. As part of our use of our website we will install cookies onto your computer on behalf of LeadLander. You acknowledge and accept the placement of such cookies which will collect data about your use of our website and other sites and services which utilize LeadLander’s services. In addition, if you provide us with personal information (including name, e-mail address, company affiliation and similar personal information) we may provide this information to LeadLander so they can associate it with the cookie we have installed on your computer which will allow them to identify you on other sites which utilize the LeadLander service and share your information with the third parties who operate those sites.

HOW TO MANAGE COOKIES

In addition to the options provided above, you may refuse or accept cookies from the website at any time by activating settings on your browser. Information about the procedure to follow in order to enable or disable cookies can be found on your Internet browser provider’s website via your help screen. You may wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers. Please be aware that if cookies are disabled, not all features of the website may operate as intended.

You can adjust your cookie preferences by adjusting your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. The “Help” function within your browser should explain how to do this. Alternatively, you may visit www.aboutcookies.org or www.allaboutcookies.org to obtain detailed information on how to prevent cookies from being set on your particular browser.

NEWSLETTERS AND EMAIL PRIVACY

To the extent permitted by applicable law, unless you opt out, we and third parties acting on our behalf may send you electronic newsletters, contact you about products, services, information, and news that may be of interest to you, and provide you with targeted feedback. If you received a mailing from us, your email address is either listed with us as someone who has expressly shared your email address for the purpose of receiving information in the future; you have registered, purchased or otherwise have an existing relationship with us; or we have rented an email list from a list owner to whom you have given permission to send third-party promotional email. We respect your time and attention by controlling the frequency of our mailings.

Each email sent contains an easy way for you to cease receiving email from us. If you wish to do this, simply follow the instructions at the end of any email. If you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to privacyofficer@voltactivedata.com.

DO NOT TRACK

The term “Do Not Track” refers to a HTTP header offered by certain web browsers to request that websites refrain from tracking the user. We take no action in response to automated Do Not Track requests. However, if you wish to stop such tracking, please contact us with your request, using our contact details provided below.

LINKS TO OTHER WEBSITES

This website contains links to other sites that are not operated by the Company. Please be aware that the Company is not responsible for, and in no way endorses, the privacy practices or content of such other sites. The owners of such other sites are responsible for them. We encourage our users to be aware when they leave our website and to read the privacy statements of each and every website that collects personal information. This Policy applies solely to information collected by this website and our products or services.

CHILDREN’S PRIVACY

Protecting the privacy of children is especially important. This website is not designed for or directed to children under the age of 13. We do not collect personal information from any person we actually know is under the age of 13. Further, our website, products and services are not designed or structured to attract or target anyone under the age of 18. By providing information to Volt, you represent that you are 18 years of age or older.

DATA PRIVACY FRAMEWORK

Volt participates in and complies with the EU-US Data Privacy Framework, the UK Extension to the EU-U.S. DPF (collectively, the “EU-U.S. DPF”), and the Swiss-U.S. Data Privacy Framework (the “Swiss-U.S. DPF” and, collectively with the EU-U.S. DPF, the “DPF”) as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Economic Area, Switzerland, or the United Kingdom to the United States (“Transfer Data”). Volt has certified that it adheres to the EU-U.S. DPF  Principles (the “EU-U.S. DPF Principles”) and Swiss-U.S. DPF Principles (the “Swiss-U.S. DPF Principles”, and, collectively with the EU-U.S. DPF Principles and as applicable, the “Principles”) of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. Volt has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. DPF Principles with regard to the processing of Transfer Data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Volt has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. DPF Principles with regard to the processing of Transfer Data received from Switzerland in reliance on the Swiss-U.S. DPF. Volt commits to subject all Transfer Data to the Principles. If there is any conflict between the terms in this Policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern with respect to Transfer Data. To learn more about the DPF program, and to view our certification, please visit https://www.dataprivacyframework.gov/s/. The DPF List is available at https://www.dataprivacyframework.gov/s/participant-search. Please review this Policy for additional details regarding Volt’s participation in the DPF as well as additional information regarding transfers of personal information.

Notwithstanding any other provision of this Policy, and for the avoidance of doubt, with respect to Transfer Data processed by Volt solely on behalf of a third-party controller (“Processed Transfer Data”), the provisions of this Policy specific to Transfer Data continue to apply in accordance with the DPF, but may be limited to working with the respective controller, given our role as a processor. As used in this Policy, “processor” and “controller” have the meanings ascribed to such terms in the European Data Protection Laws, to the extent applicable.

Further, with respect to Transfer Data, if there is any conflict between this clause titled ”Data Privacy Framework” and the provisions in the other clauses of this Policy, this Data Privacy Framework clause shall govern with respect to Transfer Data.

The Federal Trade Commission has jurisdiction over Volt’s compliance with the DPF.

In compliance with the Principles, Volt commits to resolve complaints about your privacy and our collection or use of your Transfer Data. Individuals in the European Economic Area, the United Kingdom, or Switzerland with inquiries or complaints regarding this Policy should first contact Volt at:

Volt Active Data, Inc.
Attn: Privacy Officer
54 Middlesex Turnpike
Suite 203
Bedford, MA 01730
(978) 528-4660
privacyofficer@voltactivedata.com

Volt has further committed to refer unresolved privacy complaints under the DPF to an independent dispute resolution mechanism, the BBB Data Privacy Framework Services, a non-profit alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your Principles-related complaint, or if your Principles-related complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers for more information and to file a complaint. This service is provided free of charge to you.

As further described in the Principles, under certain conditions, a binding arbitration option will be made available to you in order to address residual complaints regarding Transfer Data that have not been resolved by other means. See Annex I to the EU-U.S. DPF Principles and Annex I to the Swiss-U.S. DPF Principles at https://www.dataprivacyframework.gov/s/framework-text.

In particular, as further specified in this Policy, we will maintain compliance with the EU-U.S. DPF Principles and the Swiss-U.S. DPF Principles by adhering to the following practices:

Notice, Types of Transfer Data, and Purposes for which Transfer Data is Collected and Used

When we collect your Transfer Data, we’ll give you timely and appropriate notice describing what Transfer Data we’re collecting, how we’ll use it, and the types of third parties with whom we may share it. The types of Transfer Data that may be collected by Volt are the types of personal information described under the clauses above titled “Information Collection and Use”, “Public Areas Including the Volt Active Data Community Forum”, “Voluntary Submission of Personal Information”, “Log Files”, “Cookies”, and “How to Manage Cookies”. Additionally, Processed Transfer Data includes information contained on the servers of enterprise customers, to which Volt may be granted access to for support purposes. The purposes for which Transfer Data is collected and used by Volt are those purposes described under the clauses titled “Information Collection and Use”, “Public Areas Including the Volt Active Data Community Forum”, “Information Sharing and Usage”, “Log Files”, “Cookies”, and “How to Manage Cookies” above with respect to personal information. Volt collects and uses Processed Transfer Data only on the instructions of the applicable third-party controller.

Choice

If you wish to request that we limit the use of your Transfer Data, please send an email to “privacyofficer@voltactivedata.com”. Further, if you no longer wish to have your Transfer Data disclosed to third parties, you may choose to opt out by notifying us that you want your Transfer Data removed. To do so, send an email to “privacyofficer@voltactivedata.com”. Please be aware that your Transfer Data may have been disclosed to third parties prior to removal. Also, Volt will provide you with notice before using your Transfer Data for a purpose other than that for which it was originally collected or subsequently authorized by you, and you may choose to opt out of such use by following the directions provided in the notice. However we reserve the right (including after any opt-out or removal of your Transfer Data) to disclose your Transfer Data to a third party when we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, lawful requests by public authorities, including to meet national security or law enforcement requirements, or other valid legal process. Without limitation of any other provision contained herein, following your “opt-out”, your Transfer Data that already has been gathered may continue to be used and to be disclosed to third parties, provided that such Transfer Data will be anonymized in order to ensure that you cannot be identified anymore. With respect to Processed Transfer Data, Volt will work with the applicable third-party controller to facilitate such choice.

Accountability for Onward Transfer and Types of Third Parties to which Transfer Data is Disclosed

Before we disclose any of your Transfer Data to a third party we will require that such third party provide the same level of privacy protection as is required by the Principles.  Volt’s accountability for Transfer Data that it receives under the DPF and transfers to a third party is outlined in the Principles. In particular, Volt remains liable under the Principles if third-party agents that it retains to process Transfer Data on Volt’s behalf process such Transfer Data in a manner inconsistent with the Principles, unless Volt can prove that it is not responsible for the event giving rise to the damage. Transfer data is disclosed with the same types of third parties and for the same purposes as are described under the clause titled “Information Sharing and Usage” above with respect to personal information.

Security

We’ll take appropriate physical, technical, and organizational measures to protect your Transfer Data from loss, misuse, unauthorized access or disclosure, alteration, and destruction.

Data Integrity and Purpose Limitation

Except as may be authorized by you, we use your Transfer Data in a way that is compatible with and relevant for the purpose for which it was collected. To the extent necessary for these purposes, we take reasonable steps to ensure that Transfer Data is accurate, complete, current, and reliable for its intended use.

Access

You have the right to access your Transfer Data held by us and you may correct, amend, or delete such Transfer Data, to the extent that it is inaccurate or, has been processed in violation of the Principles, except where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question or where the rights of persons other than the individual would be violated or as otherwise described in the European Data Protection Laws, to the extent applicable, or, as otherwise described in the Principles. You may exercise this right of access to your Transfer Data by contacting us at the email address, telephone number or postal address provided in the “How to Contact Us” clause of this Policy. With respect to Processed Transfer Data, Volt will work with the applicable third-party controller to facilitate any right of access as described herein.

Recourse, Enforcement and Liability

Volt uses the self-assessment method to verify the attestations and assertions made herein and to ensure that its privacy practices have been implemented as presented herein. We’ll regularly review our continued adherence to these privacy obligations, and we’ll provide and maintain the independent mechanism specified in this Policy as a way to resolve complaints about our privacy practices. Further, Volt acknowledges its potential liability for misuse of your Transfer Data by Volt or its business partners, as further set forth in this Policy. Adherence by Volt to the Principles and the above-set forth provisions regarding Transfer Data may be limited (a) to the extent necessary to comply with a court order or meet public interest, law enforcement, or national security requirements, including where statute or government regulation create conflicting obligations; (b) by statute, court order, or government regulation that creates explicit authorizations; or (c) if the effect of the European Data Protection Laws, to the extent applicable, is to allow exceptions or derogations, under the conditions set out therein, provided that such exceptions or derogations are applied in comparable contexts.

CHANGES TO THE POLICY

This Policy may be amended from time to time, including in order to ensure consistency and compliance with changes in statutory requirements or as otherwise required by the Company, so please review it frequently. Changes to the policy will be posted on our website and we recommend that you review the Policy to ensure you are aware of any changes made to it.

HOW TO CONTACT US

For further information, questions, concerns or complaints about our privacy practices, please contact the Volt Privacy Officer using the contact information below. We will attempt to resolve any dispute or complaint relating to the misuse or improper disclosure of personal information by investigating it in accordance with the principles contained in this Policy. Appropriate corrective and preventive action will be implemented and follow-up on such action will be conducted to verify that the expressed concern or complaint has been resolved.

Volt Active Data, Inc.
Attn: Privacy Officer
54 Middlesex Turnpike
Suite 203
Bedford, MA 01730
(978) 528-4660
privacyofficer@voltactivedata.com

We have appointed a data protection officer, XpertDPO Ltd, to oversee compliance with the European Data Protection Laws. If you have any questions about this Policy or how we handle your personal information to the extent regulated by the European Data Protection laws, please contact the data protection officer. You have the right to make a complaint at any time to the relevant supervisory authority (as defined in the European Data Protection Laws) which, with respect to the UK, is the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

Contact Details:

XpertDPO Ltd.
71 – 75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
dpo@xpertdpo.com
+44 (0)203 995 5652

Please note the name of the website or other online resource to which you provided the information, as well as the nature of the information that you provided. We will use reasonable efforts to respond promptly to requests, questions or concerns you may have regarding our use of your personal information. Except where required by law, we cannot ensure a response to questions or comments regarding topics unrelated to this Policy or our privacy practices.