3 Ways Your Hyper-Personalization is Subtracting Value
July 07, 2022
Recently I flew from Dublin, where I live, to Volt’s new HQ outside Boston. Apart from the usual travel delays and headaches, what made the journey stand out was the significant number of late, delayed, and out-of-context or tone-deaf messages I got around my upcoming flight. And it’s not just from the airlines. Companies are [...]