Contact Us

How to Contact Volt Support

If assistance is needed during business hours:

  • Click here to open a ticket with us for all issues

Ticket should have the following information:

  • Severity Level
  • Environment (Production, Dev, Test, QA)
  • Date and Time of the event (include time zone)
  • Description of the issue
  • Description of any steps taken already to resolve an their outcome
  • Add relevant log files, stack traces, or other artifacts that may assist in diagnosis

After business hours contact:

  • For a critical issue, call Ph +1.339.298.2023

You will be asked to provide a customer contact name and phone number and give a description of the issue being experienced.

If you are unable to use the support ticket system, you can email and supply the same information as listed for a ticket.