Most teams troubleshooting AI failures look to the model first. Volt Active Data President and CEO David Flower argues that’s the wrong place to look. In this Forbes Technology Council piece, he makes the case that the real enterprise AI trust problem is accountability diffusion: systems where AI recommends, something else executes, and no single component actually owns the decision. The fix is not better models. It is building a distinct decisioning layer between AI output and system action, one that evaluates recommendations against business rules, makes a clear call, and records it.
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